We’re committed to providing quality care in a timely manner for all of our patients and clients. Missed, late, or cancelled appointments can impact both our team and other patients waiting for care. We kindly ask that you review and respect our policy regarding appointment changes..
Booking, Cancellation & No-Show Policy
1. Booking Agreement
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When you schedule an appointment, you are reserving a time dedicated exclusively to your service. Our practitioners do not double-book or overbook appointments, ensuring your experience receives our full focus.
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Upon booking, you will receive an email confirmation detailing your appointment date, time, and our cancellation policy. This confirmation serves as your binding agreement with New Beginnings Laser Center.
2. Cancellations & Rescheduling
We kindly request a minimum of 24 hours’ notice for any cancellations or appointment changes.
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Cancellations made within 24 hours of the scheduled appointment will result in the session being forfeited and deducted from your package or deposit.
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Rescheduling within 24 hours is considered a late change and will be treated the same as a late cancellation.​
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We appreciate your understanding, as this policy allows us to offer timely appointments to all guests.
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3. No-Shows
We understand that unexpected circumstances may arise. As a courtesy, we allow one no-show without penalty.
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Following the first occurrence, guests will be required to place a valid credit card on file to secure all future bookings.
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If a second no-show occurs, the full value of the scheduled service will be charged to the card on file.
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This policy ensures that our practitioners’ time is respected and that all guests have the opportunity to enjoy the appointments they reserve.
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4. Packages & Prepaid Services
All prepaid packages are non-refundable and non-transferable.
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Missed appointments due to cancellation or no-show policies above will be deducted from the remaining value of your package.
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Unused portions of packages will expire 12 months from the date of purchase.
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We encourage guests to schedule appointments in advance to ensure full use of their package benefits.
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5. Disputes & Chargebacks
Initiating a credit card chargeback or dispute for a forfeited session under this policy is considered a breach of agreement.
We will provide all relevant documentation — including this policy and booking confirmations — and reserve the right to pursue recovery of funds and any applicable fees through legal or collection avenues.
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6. Acceptance of Terms
By booking an appointment with New Beginnings Laser Center, you confirm that you have read, understood, and agreed to the terms outlined above.
This policy is publicly available on our website and included in all appointment confirmations. Continued use of our services constitutes acceptance.